Legal
The following page contains legal information concerning development of your projects and usage of this site. Please click on the links below to review the relevant policy: -
Terms And Conditions
Introduction & Scope
Protoworks Ltd (“Protoworks”, “we”, “us”) is a UK-registered limited company that delivers pay-as-you-go prototype and software-development services (“Services”). These Terms & Conditions (“Terms”) govern every engagement. By (a) purchasing the two-hour starter bundle or (b) confirming in writing that work should begin, the client (“Client”, “you”) accepts these Terms. No separate, signed contract is required.
Engagement & Deliverables
- Work Brief: Objectives, deliverables and estimates are set out in a quotation / email thread (“Work Brief”).
- Execution: Protoworks carries out the Services and supplies prototypes, source code, binaries and documentation (“Deliverables”) in line with the Work Brief.
- Client duties: Provide timely feedback, materials, access and a single point-of-contact.
- Acceptance: You have 10 business days to accept or list defects; silence = deemed acceptance.
- Excluded services: Ongoing support, hosting or regulatory certification unless expressly included.
Fees & Payment (Pay-as-You-Go)
- Starter bundle: Two prepaid hours — one non-refundable setup hour + one development hour.
- Top-ups: Min 1 hour. Max account balance 10 hours; excess is rejected/refunded.
- Pause & resume: Work pauses automatically at £0 balance and resumes when credit is topped up.
- Refunds: Unused credit refundable within 14 days; frequent refunds may lower the 10-hour cap. Setup hour is never refundable.
- Expenses: Extraordinary costs (travel, specialist parts) billed at cost if pre-approved.
Intellectual Property
Once all fees are paid, the Client owns all bespoke Deliverables.
Protoworks retains ownership of pre-existing libraries and tools but grants the Client a perpetual, royalty-free licence to use them within the Deliverables. Third-party/open-source components remain under their original licences. Client-supplied materials stay the Client’s property.
Revisions & Change Requests
Minor tweaks consistent with the original scope are included at the standard hourly rate within available credit. Substantive changes require a written Change Request that states cost + timeline impact and must be approved by both parties before work proceeds.
Timelines & Delays
Project schedules in a Work Brief are good-faith estimates — time is not of the essence unless expressly stated. Client-caused delays extend deadlines. Force-majeure events suspend obligations; either party may terminate if performance is impossible for 30 days.
Liability & Warranties
Services are performed with reasonable care and skill; defects reported within 30 days will be corrected at no charge. Protoworks’s total liability is capped at fees paid for the relevant project. Indirect or consequential losses (e.g. lost profit, data or goodwill) are excluded. Nothing limits liability for death, personal injury or fraud.
Confidentiality & NDA
Each party must keep the other’s confidential information secret for five years (trade secrets indefinitely). Protoworks will sign a mutual NDA provided it is time-limited (≤ 5 years), not overly broad and does not restrict Protoworks from working for others in the same field.
Dormant Projects & Termination
- Convenience: Either party may terminate on 30 days’ notice.
- Breach: 14-day cure period, then immediate termination if uncured.
- Dormant: £0 balance + no contact for 90 days ⇒ project archived, prototypes disposed, unused credit refunded.
- Hiatus: Project kept active if Client agrees a break in advance.
- Restarting: Archived projects can be reopened with a new starter bundle.
Governing Law, Notices & Communication
These Terms are governed by English law; courts of England & Wales have exclusive jurisdiction. Routine project updates use email or an agreed messaging app (Signal/WhatsApp); phone calls are for urgent matters only. Formal notices must be in writing and may be sent to enquiries@jktsoftware.com or +44 7450 365 446 (followed by written confirmation).
Acceptance
Paying the starter bundle, topping-up the Payment Account or instructing Protoworks to begin work constitutes acceptance of these Terms. Protoworks looks forward to a successful collaboration.
Cookie Policy
What is this site`s cookie policy?
This website uses cookies to enhance your browsing experience, provide essential functionality, and help us understand how visitors use our site. Cookies are small data files stored on your device that enable certain features and performance optimisations.
Do you use cookies that track me?
We only use cookies that are essential to the functioning of this website. At this time, we do not use cookies for advertising, behavioural profiling, or third-party analytics. If that changes, we will notify you and give you the opportunity to opt in or manage your cookie preferences.
What types of cookies do you use?
- Strictly necessary cookies – Required for basic functionality such as page navigation, session control, and form submissions.
- Functional cookies – Optional cookies that enhance user experience, such as remembering preferences.
Can I disable cookies?
Yes, you can disable cookies through your browser settings. However, doing so may affect how the site functions and could limit access to certain features. Since we only use essential cookies by default, most users will not need to take action unless they have strict privacy preferences.
How do I get more information?
If you have any questions about our use of cookies or data privacy in general, please get in touch with us via enquiries@jktsoftware.com. You can also refer to the ICO (Information Commissioner`s Office) website for more details on your rights under the UK GDPR.
Privacy Policy
What is your privacy policy?
We are committed to protecting your privacy and complying with data protection laws in the United Kingdom, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains what personal data we collect, how we use it, and your rights.
What personal data do you collect?
- Submit an enquiry via our contact form or email
- Call us or communicate through messaging platforms
- Access our website (e.g. IP address, browser type)
How do you use my data?
- Respond to your enquiries or support requests
- Manage active projects and deliver services
- Maintain security and prevent abuse
- Comply with legal obligations
Do you share my data with anyone?
We do not sell or rent your personal data. We may share it with trusted service providers (e.g. email hosting, cloud storage) only when necessary to provide our services, and always under strict confidentiality obligations. We will never share your data for marketing purposes without your consent.
How long do you keep my data?
We only retain your personal data for as long as necessary to fulfil the purpose for which it was collected. For active projects, data is retained for the duration of the project and may be archived after completion for reference or tax/legal compliance.
What are my rights?
- The right to access your personal data
- The right to correct or update inaccurate data
- The right to request erasure (where legally permitted)
- The right to restrict or object to processing
How is my data secured?
We use appropriate technical and organisational measures to protect your data, including secure hosting, access controls, and data minimisation. While no system is 100% secure, we take your privacy seriously and work to prevent unauthorised access.
Who is the data controller?
The data controller is the owner of this website. If you have any questions or concerns about how your data is handled, please contact us directly via enquiries@jktsoftware.com.
Changes to this policy
We may update this privacy policy from time to time to reflect changes in the law or how we operate. If changes are significant, we will post a notice on the website.